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1.Technical Parameters
3. Service
Full Support Before the Purchase
- Our dedicated technicians are happy to discuss your upcoming inquiry - from detailed machine requirements to shipping requirements and everything between. We will take you through what you need to know to confirm your equipment purchase.
All requirements will be replied within 12 hours.
On-Site Inspection Before the Shipment
We dedicated to prepare good service to all customers and agents. Videos & detailed photos will be taken and sent to clients before the shipment.
Training & Installation
- Many of our products do not require pre-install documentation. Our team will try our best to ship the machines integrally which are ready to power up and to use. If clients require on-site support, our engineers are ready to go.
When it comes to machines requiring installation, you can expect we will deliver the best installation in the industry.
If you, our valued customer, choose to self-install your machine, we will electronically mail the pre-installation documentation and installation video to you (if required).
If on-site training & installation is required, we will send at least two engineers (electrical & mechanical) to support in clients’ workshop.
14 Months’ Warranty
- We will warrant all the machines that we sell for 14 months from the usage of the end user.